G2 Crowd User in Information Technology and Services

Service and Support

over 1 year ago

What type of service can I expect from Montage?

Vendor Responses

Response by Montage

over 1 year ago

While there is no shortage of technology for talent acquisition, we never forget that the second “S” in SaaS stands for Service. We care about the success of our clients. Every client is assigned a client success manager to guide them not only through implementation but throughout the duration of our partnership. We also offer 24/7/365 live support for recruiters and candidates. Our continuing commitment to superior client and support is unique in the industry. We are driven to provide outstanding service to ensure our clients' performance meets or exceeds their strategic goals. We work with each and every client, at every stage of their transformation, from adoption through ongoing, real-time consultation and training. We do this because we sincerely want them to succeed - and believe in building partnerships for the long-term.