G2 Crowd User in E-Learning

What is ServiceSkills.com?

over 2 years ago

Describe the ServiceSkills.com learning platform.

Vendor Responses

Response by ServiceSkills.com

over 1 year ago

ServiceSkills.com is an affordable and effective online learning platform which empowers your staff with the human relationship skills needed to raise service levels, improve teamwork & manage more effectively. This powerful web-based system empowers your team with access to 100+ skill-driven communication training modules spread across 9 distinct training series. Topics include the full spectrum of customer service, client retention, employee relations, team building, email etiquette, conflict resolution and management development topics. ServiceSkills.com is a hosted solution, meaning there's no hardware to buy or software to install. Your team will sharpen skills and improve performance using any web browser. The platform is easy to use and intuitive to operate. Content is powered by Telephone Doctor, America's favorite customer service training brand, which has helped over 30,000 organizations improve the way they communicate. ServiceSkills.com is available via an annual, all-inclusive subscription and pricing is based on the usage tier level that fits your needs. This interactive system features streaming video chapters, quizzes, post-quiz feedback, key point reminders and certificates of completion. A robust administrative management system is included to allow your managers to monitor performance, recognize gaps and track progress.