G2 Crowd User in Information Technology and Services

As a support software, how does Freshdesk’s functionalities and metrics help in improving your support process?

over 3 years ago

Our mission here at Freshdesk is to make “Customer support ridiculously easy”.

Keeping that in mind our software has been designed to make your support process as robust and efficient as possible.

We can guarantee you that the automations within the product helps you save a minimum of 25% of your mean resource cost and our load analysis reports help you gear up on resources better.