G2 Crowd User

Basic Settings & Configurations

about 1 year ago

If I use a tablet to collect feedback from customers at my store, will I lose feedback if my internet gets disconnected? Also, can I keep collecting responses offline?

Vendor Responses

Response by CloudCherry

about 1 year ago

No, your responses will not be lost. It will be temporarily stored in the app. Offline responses will be sent automatically once you login. You can also send the offline responses manually by going to the Settings page in CC Cart App and choosing Send Offline Responses. You can also track the number of offline responses you have in the same section.

Further, you can collect feedback in offline mode. Feedback will be synced once the Internet connection is restored.