G2 Crowd User

Billing

over 1 year ago

How will I be charged and billed for my use of Acumatica SaaS?

Vendor Responses

Response by Acumatica

over 1 year ago

As Acumatica SaaS is sold exclusively through our partners, your bill will come from your Acumatica partner. You are billed based on:

Subscription fee – Acumatica charges an annual subscription fee based on the edition (Standard, Advanced and Enterprise) and SaaS Resource Level (Small, Medium, Large, and Extra-Large) selected. This fee also includes updates and upgrades, hosting costs and additional SaaS benefits such as built-in automated disaster recovery backup with a seven-day retention period.

Additional storage – When you reach 90% of your pre-purchased storage limit, we notify your partner that you should look into expanding your storage capacity. Your partner will work with you on expansion options. When you scale your provisioned storage capacity, your bill will be pro-rated for the remaining term on your contract. For pricing information, or for information on services provided, please contact your Acumatica partner.