G2 Crowd User in Information Technology and Services

Browser

over 1 year ago

Fetch Button / Chrome extension not working properly. What should I do?

Vendor Responses

Response by Agile CRM

over 1 year ago

Agile offers a full, comprehensive suite of sales and marketing automation to keep your communication effective. None of our competitors offer a fully integrated suite like Agile and they are at least 5x more expensive.

Try removing the Chrome Extension and install it again:

Removing the Chrome Extension:

Click the Chrome menu on the browser toolbar.

Select Tools.

Select Extensions.

On the Extensions page that appears, click the trash can icon next to Agile CRM. If you see Agile CRM extension as a button on the browser toolbar, you can also right-click (or click with two fingers on a Chromebook) its icon and select ‘Remove from Chrome’.

Install the Chrome Extension from the following page: https://chrome.google.com/webstore/detail/agile-crm/eofoblinhpjfhkjlfckmeidagfogclib

1. Go to the Agile CRM extension and click on Options.

2. Enter your Agile domain name and API key in the fields shown.

3. Next, click 'Submit'. Upon successful verification, an Agile CRM icon is displayed in Chrome.

4.Click on the icon to start using the extension.

To find your API key:

Login to your Agile account and go to Admin Settings-->API & Analytics-->API Key: