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G2 Crowd User in Financial Services

Can I initiate a chat myself or do I need to have to wait for a customer to do it?

over 3 years ago

Do you support target chat rules?

Vendor Responses

Response by LiveChat

about 2 years ago

You can initiate a chat with a customer by using the greetings feature. For example, you can invite a customer automatically when he or she navigates to a particular page. You can also invite customers manually.