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G2 Crowd User in Hospital & Health Care

can you track when a person OPENS an ATTACHMENT?

over 2 years ago

I want to track when the person not only opens the email but also opens the attached document so wonder if that is possible and how do I know that?

Also, what about tracking when they click on a LINK to say a dropbox file - how does that work - does it track it & how do I know

Thanks for your help