Hi, If anyone is looking for a unified telephony platform which will integrate with their CRM, I would recommend you look at SYNETY. We offer a combined suite which will allow you to improve productivity and reduce call costs.
Synety turn your whole CRM system to a easy to use telephony system providing functionalities such as:
Click to dial
Inbound call popping
we also provide a whole reporting suite which will allow you to keep track of all calling activity.
If you would like to know further please do let me know or go on our website www.synety.com