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G2 Crowd User in Computer Software

Do I need to stay logged in to be available for chats?

almost 2 years ago

Does Pure Chat always need to be open in a browser window?

Vendor Responses

Response by Pure Chat

almost 2 years ago

You need to have the web dashboard open (and set to available!) or be logged in on the mobile app. If no one is logged in, your chat box will be shown as an email form.