G2 Crowd User in Marketing and Advertising

    Features included in GreenRope

    11 months ago

    Which features are included with every GreenRope account?

    Vendor Responses

    Response by GreenRope

    11 months ago

    GreenRope is a complete CRM, designed to be your business operating system. We organize our features into three areas, but all are included in every account.

    Sales

    - Customer relationship management (CRM) including contact and account-based tracking

    - Unlimited user-defined data fields

    - Opportunity management with custom sales paths

    - Digital document signing

    - Sales automation with custom workflows and triggered events

    - Click-to-call, inbound call handling, call recording, transcription, SMS, and MMS all automatically integrated with the contact record

    - Lead scoring (demographic and activity-driven)

    - Quotes and invoicing

    - Comprehensive reporting and funnel, with quotas and forecasting

    - Gamification-based leaderboard for sales and support activities

    Marketing

    - Marketing automation with omnichannel listening and sending

    - Email marketing with our drag-and-drop EasyBuilder

    - Landing pages with drag-and-drop construction and built-in signup forms with auto-responders

    - Social media listening and automation / alerts

    - Surveys with scoring and automation

    - Easy-to-use campaign optimizer that tests different versions automatically and sends the winner to the majority of your audience

    - Web analytics tools that include custom lead scoring, detailed campaign tracking, and behavioral analysis

    - Campaign performance and conversion analysis tools that show you who your best leads are and why

    Operations

    - Project management with support for Gantt, agile, and Kanban, including hour tracking and invoicing integration

    - Event management for managing large events with ticketing, registration, and payments, all connected to our CRM and marketing automation engine

    - Calendaring for integration with personal calendars, including a built-in appointment booking system

    - Knowledge base management through a collaborative wiki

    - Realtime collaboration within groups through conversational chat

    - Learning management system that tracks progress directly in your CRM

    - Support ticketing and case management system, also linked directly to the CRM and marketing automation functions

    Extras

    - All forms include free reputation tracking and data appending for everyone who fills them out

    - Build as many websites and e-commerce pages as you like

    - Unlimited use of the built-in API

    - Pricing is per-contact, not per-user so you don't have to worry about sharing logins

    - All plans include our global business hours top-rated support via email, live chat, or phone

    - Support for 26 languages and currencies