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Features included in GreenRope

about 1 year ago

Which features are included with every GreenRope account?

Vendor Responses

Response by GreenRope

about 1 year ago

GreenRope is a complete CRM, designed to be your business operating system. We organize our features into three areas, but all are included in every account.

Sales

- Customer relationship management (CRM) including contact and account-based tracking

- Unlimited user-defined data fields

- Opportunity management with custom sales paths

- Digital document signing

- Sales automation with custom workflows and triggered events

- Click-to-call, inbound call handling, call recording, transcription, SMS, and MMS all automatically integrated with the contact record

- Lead scoring (demographic and activity-driven)

- Quotes and invoicing

- Comprehensive reporting and funnel, with quotas and forecasting

- Gamification-based leaderboard for sales and support activities

Marketing

- Marketing automation with omnichannel listening and sending

- Email marketing with our drag-and-drop EasyBuilder

- Landing pages with drag-and-drop construction and built-in signup forms with auto-responders

- Social media listening and automation / alerts

- Surveys with scoring and automation

- Easy-to-use campaign optimizer that tests different versions automatically and sends the winner to the majority of your audience

- Web analytics tools that include custom lead scoring, detailed campaign tracking, and behavioral analysis

- Campaign performance and conversion analysis tools that show you who your best leads are and why

Operations

- Project management with support for Gantt, agile, and Kanban, including hour tracking and invoicing integration

- Event management for managing large events with ticketing, registration, and payments, all connected to our CRM and marketing automation engine

- Calendaring for integration with personal calendars, including a built-in appointment booking system

- Knowledge base management through a collaborative wiki

- Realtime collaboration within groups through conversational chat

- Learning management system that tracks progress directly in your CRM

- Support ticketing and case management system, also linked directly to the CRM and marketing automation functions

Extras

- All forms include free reputation tracking and data appending for everyone who fills them out

- Build as many websites and e-commerce pages as you like

- Unlimited use of the built-in API

- Pricing is per-contact, not per-user so you don't have to worry about sharing logins

- All plans include our global business hours top-rated support via email, live chat, or phone

- Support for 26 languages and currencies