We are users of OpenAir and have a love/hate relationship with it.
The user interface, although improved, is still clunky. The reporting is challenging, although we can extract the information we need the number of clicks required to get the data we need coupled with the user experience to sort / filter / etc. makes it cumbersome to do reporting.
The resource management capabilities are pretty good, however, the limited views available and the lag in the user interface makes it difficult to optimize resources across the multiple projects and practices.
How does FinancialForce compare?