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G2 Crowd User in Financial Services

How does LiveChat work when no one is available?

over 3 years ago

Am I able to turn the chat off completely after work hours?

Vendor Responses

Response by LiveChat

about 2 years ago

When you are offline the chat window changes into the ticket form. It means that your visitors can leave messages as tickets and contact you even after your office hours. You can eliminate that process entirely by disabling the ticket form.