G2 Crowd User in Information Technology and Services

How open is the product in communicating with custom software/products that complement a support system?

over 3 years ago

Integrating with third party systems offering API’s is a walk in the park for Freshdesk.

The integration process has been made so seamless that you can get it done in just a few clicks and your support and sales experts will never have to worry about fetching customer data again as it would enable them to do so without having to switch logins or windows.