G2 Crowd User in Telecommunications

How to generate Click to Call URL in SR

almost 3 years ago

How to generate Click to Call URL in SR

Vendor Responses

Response by Super Receptionist

over 1 year ago

- Login to your account

- Go to 'Settings>call flow' tab

- Click on 'Plan Settings'

- Click on Click to Call.

- Got to generate click to call URL.

- Enter a number for which URL needs to be generate. The number should be in International format.

- The URL Code would come up for a specific agent which can be used for Click to Call.

- In the URL there is a field with XXXXX format, where you need to put in customer's number prefixed with %2b91.

- The final URL can be hit on the browser for click to call to be placed.

- It can also be used for website integration.

For more information, visit https://www.knowlarity.com/sr/ or contact us: https://www.knowlarity.com/contact/ we'll be happy to help!