I need a simple, out-of-the-box CRM solution. Should I use Sales Cloud or SalesforceIQ CRM?
Both products offer great benefits for small businesses, but you should determine what is most important for your company. If you need to fully customize your CRM solution or have access to the AppExchange, you should consider Sales Cloud. If you use Gmail or Exchange to access your mail and calendar and do not have the resources to spend on the setup of your CRM solution, you should consider SalesforceIQ.