G2 Crowd User in Internet

If HG Focus is free for one category, why is there a usage restriction on the number of lookups per day/team and can I increase my daily lookups?

almost 2 years ago

If HG Focus is free for one category, why is there a usage restriction on the number of lookups per day/team and can I increase my daily lookups?

Vendor Responses

Response by HG Data

over 1 year ago

Limits are applied to the company as a whole. If there are multiple HG Focus users at your company, this limit is split across all users. If your daily limit is reached, your account will reset in 24 hours. A lookup only counts when products are displayed; unsuccessful lookups do not count against your limit. To increase your limit, please contact us at customersupport@hgdata.com.