What buttons does Chargent add to Salesforce, and what do they mean?
Chargent adds a number of buttons to Salesforce Orders, Opportunities or Cases, so you can initiate real-time transactions directly from these Salesforce records. The buttons are as follows:
Charge - authorizes and captures a charge on a credit card, ACH or Direct Debit
Authorize - checks if the card is good, and an authorization will appear on an online banking register as "Pending" but will later disappear.
Void - reverses a transaction if it has been submitted to the gateway but not yet settled
Credit - credits money to a credit card, similarly to Void but for transactions that have already been settled
Charge Authorized - captures a charge that has previously been authorized on a card
Payment Request - optional feature in sites edition to email payment links to customers
Chargent uses very similar terminology to your credit card gateway, so you may wish to contact your particular payment gateway for more assistance.