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G2 Crowd User in Computer Software

Multichannel Personalization

about 2 years ago

Will Episerver allow me to personalize the multichannel customer experience?

Vendor Responses

Response by Episerver

almost 2 years ago

Episerver allows instant personalization of the customer experience based on session behavior and persistent profile and historic order information. Episerver also has connectors to email marketing automation systems, which enable you to personalize the experience based on the data in these external systems. The personalization functionality allows any external data to be used to target the customer experience. The Episerver personalization engine can be used to target specific features or experiences for a specific device type.