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G2 Crowd User

Multiple Users

over 2 years ago

Can another person and I save our signatures and sign docs from the same account?

Vendor Responses

Response by HelloSign

almost 2 years ago

No, multiple people should not sign a document from the same account. We identify each sender by his or her email address, so it's crucial that one e-mail address (your HelloSign account login) is linked to one single person, and only that person's signature is saved on the account.

If different names are signed from a single HelloSign account, this threatens the integrity of the signatures, and could potentially invalidate a document signed in this manner.

For this reason, each person must have his or her own individual HelloSign login. If someone in your family or organization would like to use HelloSign too, he or she may sign up for an individual account on our sign up page.