G2 Crowd User

Planning to Use CloudCherry

over 1 year ago

How easy is it to start capturing feedback with CloudCherry?

Vendor Responses

Response by CloudCherry

over 1 year ago

If you are a small company using one of our ready-to-go channels for collecting feedback, you can set up your account and get going with feedback collection in less than day. By analyzing and acting on the data, you can derive value out of CloudCherry in a few days.

If you are large company with complex operations, we would typically do a ‘Proof of Concept’ (POC). In this exercise, we would setup a pilot feedback management system or a customer experience management system in a part of the company like a single location or a business. After evaluation of the efficacy of the POC and course correction (if required), a full-fledged implementation is done.