G2 Crowd User in Information Technology and Services

Questionnaire deployment

about 3 years ago

How is feedback deployed?

Vendor Responses

Response by TopBox

over 1 year ago

Each customer receives a unique link via email to complete a questionnaire. This ensures proper alignment with Salesforce customer IDs and eliminates duplicate responses.

Account managers are also able to see which contacts have responded or need a reminder to increase response rates.