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G2 Crowd User in Computer Software

Security

over 3 years ago

What security procedures are in place at Mithi Skyconnect to safeguard our information?

Vendor Responses

Response by Mithi SkyConnect

almost 2 years ago

Mithi SkyConnect is protected by the Industry leading security framework available with Connect Xf the base platform for the service. Read more about security in the data sheet here: http://www.mithi.com/images/mithi/pdf/ConnectXf_Data_Sheet.pdf#page=19

Besides the technical assurance, we backup our service with a strong SLA as documented here:

http://xf.wiki.mithi.com/index.php/Mithi_SkyConnect_Service_Level_Agreement-SLA

Some specific links from the SLA may help to address your specific concerns:

http://xf.wiki.mithi.com/index.php/Mithi_SkyConnect_Service_Level_Agreement-SLA#Security_considerations_for_the_hosted_servers

http://xf.wiki.mithi.com/index.php/Mithi_SkyConnect_Service_Level_Agreement-SLA#Maintenance_procedures_by_Mithi_personnel

http://xf.wiki.mithi.com/index.php/Mithi_SkyConnect_Service_Level_Agreement-SLA#Server_access_by_Mithi_personnel

http://xf.wiki.mithi.com/index.php/Mithi_SkyConnect_Service_Level_Agreement-SLA#Business_continuity_and_Disaster_recovery

http://xf.wiki.mithi.com/index.php/Mithi_SkyConnect_Service_Level_Agreement-SLA#What_all_is_backedup_and_How_are_backups_taken.3F