G2 Crowd User in Internet


about 1 year ago

How does Heap define a session?

Vendor Responses

Response by Heap

about 1 year ago

A session is a period of activity from a single user in your app or website. It can include many pageviews or events. For web, a session ends after 30 minutes of inactivity from the user. For iOS, a session ends after your app has been closed or has entered the background.

Also, 4 server-side events are priced the same as a single session. Server-side events are counted differently because they aren't associated with any sessions.