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G2 Crowd User

Support

over 1 year ago

How is SparkPost supported?

Vendor Responses

Response by SparkPost

over 1 year ago

All users have access to support by submitting a request. In addition, many users find timely support through the community Slack channel, and those who require priority telephone and email support can sign up for Priority support.

When email is mission-critical to your enterprise, you need a team that will stand with you every step of the way. When your business chooses SparkPost’s Premium or Enterprise add-on plans, you will be teamed with a dedicated and named Technical Account Manager (TAM) who will be with you from the start and beyond.