What is the difference between TeamViewer and RDP or VNC?
All-in- one solution with numerous modules and features; TeamViewer goes far beyond the functionality of the ordinary Remote Desktop. In the case of remote support, your customers can see every step you take on his/her screen.
The main difference is that TeamViewer works without port forwarding and configurations on firewalls and proxy servers. Configurations with TeamViewer are not necessary no matter if you need a solution for remote support, remote control, remote access, or online meetings.