What other pre-requisites need to be in place to purchase Forever Cloud Retention?
In order to leverage the Forever Cloud Retention service, you must also have the following:
• A Recovery-Series or Unitrends Enterprise Backup instance in place for on-premise backups
• An active support contract for your on-premise Recovery-Series or Unitrends Enterprise Backup product
Existing and new customers of Unitrends enterprise-class solutions can easily add Forever Cloud Retention. The expiration date of the support contract and the Forever Cloud Retention service subscription should be aligned to ensure support is in place for the entire contract period of the service.