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Users get the ‘Account is disabled’ message when they try to login to the application. How can I resolve this?

over 2 years ago

Users get the ‘Account is disabled’ message when they try to login to the application. How can I resolve this?

Vendor Responses

Response by ManageEngine

almost 2 years ago

Click on Admin--> Requesters.

Click on the particular requester that is unable to login.

Click on the "Yes" next to Remove login option.

Click Save.

You will need to once again edit the requester and then click on ‘Enable login to requester[s]’ option