What is UserTesting
UserTesting is a platform for getting rapid customer feedback on almost any customer experience you can imagine, including websites, mobile apps, prototypes, and real world experiences. You’ll receive audio and video recordings of real people from your target market speaking their thoughts as they complete tasks you specify.
With continuous user feedback, you can:
- Identify pain points in your customer experience
- Understand what your customers are thinking and feeling
- Validate design decisions before committing resources
- Influence stakeholders to make improvements