Can we use CloudCherry with other systems used by us such as CRM, SMS/Email engines?
Of course! We believe that using CloudCherry along with other software makes it much more powerful.
There are a few integrations that are in place already. These can be viewed under Settings >> Integrations section. As of October 2016, we have integrations with Freshdesk, Twilio, MailChimp, KooKoo, Nexmo, Exotel, Custom SMTP and Capillary. Simply select the product you want to integrate with and key in the details requested for and you are done. Please note that integrations with other software are always happening and these will be available under Integrations section in the days to come.
If you are looking to integrate with systems other than what is readily available, please use our open APIs to complete the integration.