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    G2 Crowd User

    Weight and Priority

    over 2 years ago

    How does Weight and Priority work?

    Vendor Responses

    Response by Retreaver

    about 2 years ago

    Priority and Weight are how we force Targets to take precedence over each other. Priority is how you set the order of who gets calls first, and Weight works within a Priority to make some Targets receive more calls than others.