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    What are the main features of LiveAgent ?

    about 3 years ago

    Multichannel support(Email, Voice, LiveChat, FB and Twitter)

    Intelligent Spam Filter

    Live Chat


    Knowledge Base


    Ticketing system

    Help Center

    Mobile ready


    Easy-to-use Interface


    Hybrid tickets

    Automatic Ticket Distribution

    Departments, Tags and Filters

    Service-level Agreement (SLA)

    Twillio Voice Integration

    Automation (Time and Event based Rules)

    Asterisk Callcenter Integration

    Extendable with Plugins or API