G2 Crowd User in Telecommunications

What are the top features of SuperReceptionist?

about 3 years ago

What are the top features of SuperReceptionist?

Vendor Responses

Response by Super Receptionist

almost 2 years ago

SuperReceptionist features everything you ever wanted in a business phone.

Knowlarity's flagship product offers a host of features that make call-handling a breeze. Your callers are greeted with a customized professional message, followed by a menu of options to pick from.

- Pick your number: Knowlarity offers you great flexibility in choosing the right business phone number for your unique requirements including Toll-free, Vanity and Local and International numbers. And in case you want to keep your old number, we provide Number Portability too.

- IVR systems routes calls intelligently. Pick the sequence in which your agents receive calls. Get up to 10 extensions and 10 agents for each extension multi-language IVR helps you serve customers from any part of the world. Not available? Enable voicemail. Have a meeting? Get on a group call.

- Greet in any languages: Create a powerful first impression with a sleek welcome that adds to your reputation and portrays your desire to take your customers seriously. We tie up with radio jockeys to help you create your unique professional greeting. Pick the RJ that suits your style. Impressive, isn’t it?

- Real-time analytics: SuperReceptionist's powerful analytics engine deciphers your business and gives you insights that matter did your last marketing campaign work? From which location do you get the most enquiries? Which are the agents missing calls? Get all this info on your mobile.

More features include:

- JustDial Integration

- SMS Integration

- Click-to-Call

- Multi-Agent Access

- Call Recording

- Unified Management

- Notifications

- CRM Integration

- Outbound Calling

Read more on http://www.knowlarity.com/sr/