G2 Crowd User in Computer Software

.What are your Service levels

about 3 years ago

What are your Service levels?

Vendor Responses

Response by CheckMark

over 2 years ago

Priority Support: With our Priority support plan you get phone, E-mail, and fax technical support for 12 months or up to 300 minutes, whichever comes first, for all CheckMark Products

Professional Support: Professional support gives you 12 months of phone, E-mail, and fax support for all CheckMark products up to 90 minutes, whichever comes first

Basic Support: Basic Support offers 30 minutes of support help for those couple of questions that might come up each year.