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G2 Crowd User in Telecommunications

What happens when Business Internet or power goes down?

over 3 years ago

Many clients use Hosted PBX for their disaster recovery (DR) capabilities since unlike a traditional or IP phone system, where the core of the system is taken offline in these situations, Hosted PBX phone system functionality is hosted is multiple secure facilities. So even without Internet or power, callers will still reach Automated Attendants, voicemail boxes, or can be forwarded out to mobile or other phones which are still online.

Vendor Responses

Response by Versature

about 2 years ago

Many clients use Hosted PBX for their disaster recovery (DR) capabilities since unlike a traditional or IP phone system, where the core of the system is taken offline in these situations, Hosted PBX phone system functionality is hosted is multiple secure facilities. So even without Internet or power, callers will still reach Automated Attendants, voicemail boxes, or can be forwarded out to mobile or other phones which are still online.