What social features does Zoho CRM offer?
● Post status messages from your company's Facebook page and Twitter profile.
● Monitor real-time activity such as likes/favorites, comments, tweets and mentions of your brand over Facebook and Twitter.
● Search keywords in Twitter to stay tuned to relevant topics such as your products, your brand mentions, etc. to find out who is interested in your company.
● Save Twitter searches that are often referred and are relevant to your business.
● Add prospective customers from Facebook and Twitter as leads/contacts in your Zoho CRM account.
● Interact and engage with your customers over social media channels.
● View all social interactions of leads and contacts with your company.