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What social features does Zoho CRM offer?

almost 4 years ago

What social features does Zoho CRM offer?

Vendor Responses

Response by Zoho

about 2 years ago

● Post status messages from your company's Facebook page and Twitter profile.

● Monitor real-time activity such as likes/favorites, comments, tweets and mentions of your brand over Facebook and Twitter.

● Search keywords in Twitter to stay tuned to relevant topics such as your products, your brand mentions, etc. to find out who is interested in your company.

● Save Twitter searches that are often referred and are relevant to your business.

● Add prospective customers from Facebook and Twitter as leads/contacts in your Zoho CRM account.

● Interact and engage with your customers over social media channels.

● View all social interactions of leads and contacts with your company.