G2 Crowd User in Computer Software

When NetBrain supports a vendor device type, does it mean that it supports all models of this vendor device type?

about 3 years ago

NetBrain’s development team tries the best to support and test all models that belong to a vendor device type. However, due to the fact that there can be many models for a vendor type, NetBrain may need to work with customers to fully support certain models. Basically we will ask the customer to provide information on the method to retrieve data from a model as well as to provide some sample data.