I have been using their services from last year. It's quite great till now. They have helped me create a great website with their proper updates!
Their auto renew system for the website portals helps me receive the latest updates and versions of WordPress, which ultimately helps in achieving better traffic. I think their services are offered at quite an average rate. Their technical support and customer support team makes sure to run things smoothly and in proper pace for me. They are quite efficient in maintaining website services with their auto renewal packages.
1&1 is also providing special built in security feature which helps in protecting data exchanges from my website to any other user. I tested the services with their one month trial plan, they are offering great service at a very affordable rate.