10,000ft Reviews

I like the simplicity and visual aspects of 10k'. I like that I can bounce between lookin at people and projects and people by projects and get all of the information I need quickly and easily.

I wish I could track individuals' time and actuals without having to purchase license seats for each of them. We already have a time management tool. It just takes additional steps to marry up forecasted vs. actuals.

To really get the full use and everything out of 10,000ft, you need use the time tracking piece.

Prior to 10k' we were using a mix of Excel Spreadsheets, home grown account management software, and Float. All of which required a lot of manual manipulations and tracking to try to get to the information we needed to track and make informed resource management decisions and report back to leadership about resources. 10k' made it easy to see who was on what, forecasted for what, and provided some insights into estimating and forecasting.

I love that you can think and plan strategically! It makes running a business so much easier.

I wish that it was a little more easy to collaborate and more user friendly.

I recommend you check it out! 10K plans has some great features that will definitely make your life easier! To be able to leverage it makes it so my operations and strategy are streamlined, and I feel confident in what 10K plans does for me, that I do not need to worry about it functioning properly. It is the best decision I have made for my business when it comes to administrative, strategic, or operational needs!

I am solving the needs I have to both handle the operations and strategy that my business requires. I have realized benefits from leveraging 10K plans because it is a HUGE time saver.

Working in professional services, I've found it extremely difficult to find a software that give me the overall, company overview of all projects, and phases of the project, as 10,000ft does. A Gantt chart just doesn't provide the insight that I need when I look at the schedule. 10,000ft's layout and view is unparalleled!

I worry that 10,000ft's view won't be able to scale too much more with our company. It's beginning to get difficult to scroll up and down a page with 40+ people to understand all availability and best fits at once.

10,000ft seems to have switched their focus from improving 10,000 Plans to 10,000 Insight, which is a worry for me. If they worked on making 10,000 Plans more scalable, for larger/growing companies, we would leave but now we have to begin looking for a replacement, which has been and will continue to be a challenge. :/

Everyone on the team has clear insight into all projects. Not only the specific phase of a project they're assigned, but everyone else who is work on other various components of the project. This enables collaboration, saves time going back and forth about who's responsible for what, timelines, etc.

10000 ft has helped us deal with the scaling up of the company, and move from manual spreadsheets to an actual system.

We like the fact that we can customize the tool with API's, and it's very visual.

There are some things that are not editable, which we'd like to use differently (permissions, notes)

Also would be very useful to be able to invoice from the tool; at the moment we wrote an API to send the billing info to our accounting system.

It give us a good idea where all our consultants are working, and for what duration. Good financial information at a glance, and financial tracking.

We now have project info + timesheets + financial info in the same place

The overall end-user UX is pretty good. It's simple, clean, and more or less straightforward, while also being surprisingly flexible.

Aside from being forced to do time-tracking (which isn't 10K's problem), I'd say the biggest issue is know what you're supposed to do. There's a lot of hidden functionality, buttons that don't look like buttons, links that don't look like links, etc. At the expense of making their UI clean, they've taken simple things and made them complex by hiding or masking them. There's a LOT of power under the hood, but they've hidden it all under a sometimes complex maze of menus. Once you've discovered them by playing around or had someone show you, it makes sense, but it's generally not easily discoverable. I imagine computer novices would struggle with this platform a great deal without some training or a quick tutorial by one in the know. That said, it's still pretty great once you get over the learning curve.

If you've got to force people to track their hours, you could do much worse than 10K' (I'm looking at you QuickBooks Online Edition - yuck).

As a consultancy, billing is everything, so it's incredibly important that we track our billable hours daily to ensure we're not giving away our labor, getting paid correctly for work done, and not over-billing. 10K' makes that pretty darn simple. I just leave the browser tab open all day and track things as they get done, and make a final pass at the end of the day.

The overseers who admin the system have a LOT of flexibility in setting up the system to do exactly what they want which is pretty cool. As an end-user I don't see that side of it, but they seem to enjoy it. They set up pre-alloted hours so we know how much we can/can't work for a given client, while also ensuring we meet our target billable hours. They add/remove/lock projects to ensure we're all billing the right hours to the right SoWs. It's all pretty well laid out feature-wise IMHO.

I'm a relatively new user of this software and so far it's been great for managing projects, especially those with strict budgets. It's very easy to learn and use every day. It's very customizable, so we're able to make it our own instead of trying to make it work for our agency. You can build projects down to the tasks and assign people over time so we're able to get a great look at capacity. Plus you can make it look nice with your profile image and project / client image covers.

Lots of functionality, almost too much and it doesn't sync with other programs like Slack and Outlook, so I have to remind myself to make sure I check it consistently and update it in real time. It's less friendly for 'doers' and way more friendly and powerful for project managers and those controlling budgets.

Best for smaller teams in my opinion. Be okay with still having to use other systems for expenses, file management and instant messaging.

Get high-level visibility of the profitability of our agency. We used to use Harvest and it wouldn't allow for us to watch the budget of the project in real-time and manage the capacity of the team.

This helps me and my team stay organized both from a talent/people perspective of who is working on what - and also from a budget perspective.

There is no mobile app - you have to use this on your desktop or laptop.

If you run a medium to large sized consulting business - definitely consider this software. I'm not sure how much it costs (I don't handle procurement side of things at my business), but it is definitely a game-changer for how we can plan, align, and visually see our bandwidth and capacity on one platform.

10,000 feet also allows you to input overall project budgets and track expenses to make sure you are staying on track. Highly recommended!

I work in consulting where we have many, many team members rolling on and off projects at various times.

In addition to the scheduling features, I personally utilize the Analytics 10,000ft Plans extensively and really appreciate the robust set reporting features that the system offers. 10K has made a lot of efforts in the last few months to boost the performance of the system which is really appreciated when working with a larger and growing company. Not having to spend a lot of time waiting for thins to load really helps.

One very small aspect of the UX that could be hidden or gotten rid of entirely is the ability to delete overlapping assignments. Too often people are piecing back together schedules when someone clicks the button as it is very easy to hit when working with the more advanced functionality in the scheduling interface. It would also be great if schedule adjustments happened in real time so everyone coordinating on scheduling doesn't have to refresh their browser when an adjustment is made.

10,000ft Plans has fantastic set of features as well as top-notch and responsive support! Every time I have an issue or a request I receive a response within a few hours and a resolution usually within a day!

We can forecast, plan, and track the progress of all of projects and maximize our team's time and potential.

I thought the product gave the Project Managers and the team a good overview of the projects they should be dedicated to everyone could understand how much time was allocated to each client.

We still needed extra explanation for priority of projects that'd have to be communicated. Some of the UI elements seemed clunky, I'd have to start over because I would be viewing by person and need to switch to team. Navigating between views was not always easy.

How to manage project allocation and sales for the current teams. Is everybody busy or do people have capacity for more work?

Really quick and easy to allocate and change resourcing across the studio. Can set up saved view for different teams etc.

Colour codes could be better for a colourblind user.

Perfect tool for those looking to manage resources across a number of projects within a studio.

Resource management

It's been great to glean insight on how I've been spending my time. I like to update my hours daily, but other teammates just let our PM take care of it and don't go in here.

There's a big lack of color - everything is blue (clients, vs. internal projects are purple) - would like more customization choices here.

Utilization - who has bandwidth, and switching around ownership accordingly.

All team players can see both their responsibilities and their team members'.

All team members can see an overall picture of where they are in the project, including the budget.

I keep two browser windows open at all times because individual tasks within one project dont show up on my daily schedule.

low learning curve :)

Time scheduling and time keeping for medium sized teams.

I like how as an organisation we are able to address our expenditure in our efforts towards a product.

All the things I disliked are being addressed and rolled out as we learn and grow on the platform.

All recommendations we have discussed with them are currently being rolled out

Determining hours against actual budgets.

It was a very good tool for simple tasks. Interface was cleanish.

It did not work well with certain browsers and would not save if i was using Safari. I am on a mac and it seemed to work well on Chrome but looks like it was meant for a PC environment.

I would recommend this tool for a company that is looking for a simple tool with minimal tasks. We had multiple tasks per project and if you weren't on a PC it did not always work correctly. Tended to be very frustrating. I had to go in and fill things out multiple times.

We were looking for a tool to track times for projects and this tool did that.

The overview of the timesheets

The modularity of the software

The design can be a little dry, not aesthetically pleasing

Booking resources is made easier

Better internal transparency

We get a very clear overview of what's happening in our agency.

Notification emails about a comment on a task don't link to that task, but show the entire project task list.

We've managed to work smarter and more efficiently by monitoring the live budget projections.

Our team enjoys the easy UX & time tracking.

It is somewhat unintuitive to assign hours to specific tasks.

Having an understanding of our team's capacity in an instant is invaluable.

10k is easy to use for my company's time sheets. I get emails from them for reminders as well!

It is quite an annoyance having to re-click all operations every week.

We use this to track our time worked, every day.

The ability to have team resourcing at a glance

Time entry is clunky, as well as the ability to assign tasks.

Looking for a solution that combines Task Management, Capacity Planning and Time Tracking.