GO is a plug and play tool for a fine price. Designed to enable every serious on-line retailer to implement a friendly and efficient returns process with their customers.
Including 2 agent accounts
795Euro / month
FLOW is designed for branded and multi-channel retail companies that want to take it to the next level. Besides integration with carrier services also the activities in the warehouse or repair center(s) can be fully integrated into and end-2-end controlled process. The plan includes our basic “Dynamic Routing” for multiple return destinations (e.g. drop-shipment suppliers). Furthermore the plan includes basic functions for after-sales service management with consumers and business customers.
All GROW features
Complete process integration
1895Euro / month
ENTERPRISE is our top-notch plan for branded companies that want to implement world-class after-sales service and returns management. The customer- and agent portals include all functionality for a controlled Authorization & Settlement process with the customer including advanced settlement functions (refund, repair, replacement shipment, 2nd tier RMA management and more). The customer portal supports authorised user accounts to implement a returns process with your channel partners. The plan also includes advanced “Dynamic Routing” for smarter value creation from returns.
All FLOW features
Advanced after-sales features
125Euro / month
GROW is designed for on-line retailers who want to implement a controlled returns process with carrier services for domestic and/or international returns. You choose, we support your choice: pre-printed or on-demand return labels, prepaid or customer paid transport, pick-up or drop-off, domestic or cross-border. All is possible through a growing number of integrated services from reputable carriers such as UPS, DHL, DPD, Collect+, PostNL and Bpost.
All GO features
Pricing information for 12Return is supplied by the software provider or retrieved from publicly
accessible pricing materials. Final cost negotiations to purchase 12Return must be conducted with the
For all details see: http://12return.com/product/plans-prices/