What do you like best?
15Five is a great solution to help my team better communicate and share how each individual is REALLY doing: what's going on with them psychologically/emotionally, what challenges they're facing, what successes they're having, etc... it's a powerful tool that I'm learning can help us drive the best culture we can.
The product is simple enough that it never takes long to share/review some behind-the-scenes information, and it provides a remarkable channel to provide employees / team members / direct reports with what they need: feedback, validation, recognition, etc...
To be honest, we can't say enough good about the company behind the product either.
What do you dislike?
I've had a very occasional issue with responses saving, though to be fair it may have more to do with my wifi connection (I travel) than a bug. Most of what I struggle with in 15Five are problems of our own creation -- we initially required TOO many responses, which made the filling out of 15Five a chore after some time for many employees... we've also reused the same questions that were meant to be novel / charming / thought provoking too many times and they've become redundant. Nothing that can't be fixed/trained.
We'd also like a little deeper functionality/reporting around OKRs, but 15Five is constantly iterating so we never worry about getting more.
Recommendations to others considering the product
Understand that your success in the product is going to come from driving adoption internally. It won't fix issues, and while the product is simple and intuitive, adoption still requires commitment by leadership.
What business problems are you solving with the product? What benefits have you realized?
The primary business problems we're solving w/ 15Five:
1 -- Giving employees a consistent channel to voice and share their thoughts/fears/successes/challenges/ideas... it's something that didn't used too happen in our startup as we often have to move at such a frenzied pace, we didn't historically take time to analyze how we're actually doing.
2 -- Collecting the data in such a way that leadership/management can actually consume and digest the data in a reasonable amount of time. Another HUGE benefit; 1:1s still can't be beat, but we have a pulse on our team more regularly and are aware of challenges/successes we would have otherwise missed.