Promotions and DiscountsContains features that allow administrators to set up promotions on site, provide time based discounts, and enter coupon codes. | 89% (Based on 41 reviews) |
Recommendations / PersonalizationPersonalize the buyers experience by displaying the most relevant products to the consumer and increase conversions using past buyer behavior and merchant-driven rules. Tools may include such as cross-sell/up sell, promotions, recommendations, guided selling, etc | 81% (Based on 32 reviews) |
Product VisualizationAbility to display and manage photos, 3D views, videos etc for each product | 85% (Based on 32 reviews) |
Storefront Design ToolsProvides standard templates with an easy to use tool set to customize the templates to showcase the stores brand and optimize the users experience | 79% (Based on 38 reviews) |
SEOProvides tools to drive traffic to pages via organic search | 86% (Based on 14 reviews) |
Product ReviewsAbility to display reviews and enable users to write reviews for each product. Integrations to review syndication software to include most recent reviews for products | n/a |
Abandoned Cart ToolsProvide tools to help convert abandoned carts into sales. Saves items in shopping cart if a users does not complete the purchase. Allows users to continue order process in a future session. Emails users to remind them they have items in their cart. | 80% (Based on 34 reviews) |
Intangible ProductsProvides functionality specific to selling intangible products such as: Subscriptions, Trials, Perpetual Licencing, Downloads, Free Trials, etc. | 92% (Based on 31 reviews) |
Product Search and FilteringProvides rich user experience to find products on site through site wide search, faceted navigation, product filtering and sorting | 88% (Based on 33 reviews) |
Configured ProductsAbility to all users select options to configure the product or select product options. For example, color, size, etc. | n/a |
Content ManagementAbility to add/update products, product pricing, product information and other content included on eCommerce site. | 90% (Based on 35 reviews) |
Cross-Channel FulfillmentContains distributed order management functionality so that an order can be fulfilled from a warehouse, a store, a vendor drop ship or an in store pick up. | 89% (Based on 20 reviews) |
Inventory ManagementDisplays inventory levels of products in real time. Displays inventory by location if required. | 92% (Based on 24 reviews) |
Returns / RefundsFunctionality to allow users to process returns/refunds either via self service or contacting customer service. | 89% (Based on 42 reviews) |
Order ManagementContains tools that enable administrators to manage placed orders to ensure all customer orders are processed correctly and on time. | 91% (Based on 42 reviews) |
Payment ProcessingSupports required payment methods including credit card processing, purchase orders, paypal, etc. Contains appropriate fraud management functionality. | 91% (Based on 44 reviews) |
Tax Display and ProcessingDisplays appropriate tax to user based on local laws. Contains functionality to process tax in back end systems. May integrate to 3rd Party tax solutions. | 89% (Based on 40 reviews) |
Shipping OptionsFunctionality that allows users to select shipping options based on price and delivery time. May integrate to 3rd Party shipping/fulfillment companies. | 90% (Based on 22 reviews) |
Checkout ProcessIncludes features that optimize user check out experience such as Shopping carts and Single Click Checkout, order summaries, receipts. | 91% (Based on 44 reviews) |
B2B FeaturesIncludes features that that are valuable to B2B transactions. For example partner management, contract pricing, invoicing, product entitlement, contract management etc. | 89% (Based on 19 reviews) |
3rd-Party Store IntegrationIntegrates/Syncs your product catalog to major on line retailers such as Amazon, Ebay, etc. to make it easy to administer selling products via 3rd party channels | n/a |
Store LocatorEnable customers to locate and navigate to physical locations by zip code, city or GPS | n/a |
Customer ServiceProvides features that enable customer services teams to interact with customers. Features may include chat and and phone support. | 88% (Based on 31 reviews) |
MobileFeatures that enable customers to easily to shop for products using a mobile device. | 88% (Based on 23 reviews) |
Unified Customer ExperienceProvides seamless approach to the consumer experience through all available shopping channels (Mobile, Social, Web, Point of Sale, catalog). Some times referred to Omni-Channel. | 88% (Based on 22 reviews) |
Social CommerceFeatures that enable customers to easily shop for products on popular social platforms. May provide standard integrations or tools that build the social store on the platform. | 85% (Based on 15 reviews) |
Test-to-Product MigrationFunctionality that enables administrators to test changes to products, store design, work flows etc in a test environment and schedule the changes to be migrated to the production version of the site | 91% (Based on 32 reviews) |
Admin Access RightsProvides ability to control editing rights by product category, geography etc. | 93% (Based on 36 reviews) |
Multi-Site ManagementFeatures that enable creation and maintenance of micro sites, sub-sites using the same instance of the software. | 90% (Based on 18 reviews) |
SecuritySoftware provides appropriate tools and certifications to protect against fraud and malicious attacks | 91% (Based on 41 reviews) |
Reporting / AnalyticsProvides standard and ad-hoc reporting ability to meet business requirements | 88% (Based on 40 reviews) |
User ManagementEnables customers to update their own user information, settings and preferences. | 89% (Based on 33 reviews) |
Integrations to Add-on ToolsIs easy to integrate to or has pre-packaged integrations to a wide variety of leading add on tools/software. | 87% (Based on 28 reviews) |
CustomizationProduct provides tools to customize web store front, business process, etc. to meet unique business needs. | 87% (Based on 38 reviews) |
APIsSystem provides well documented API's that can be used to integrate to any 3rd Party or internal system. | 89% (Based on 35 reviews) |
Performance and ReliabilitySoftware performs well and runs with minimal unscheduled downtime | 92% (Based on 39 reviews) |
Cross Browser SupportEnables store or site to provide the same user experience in all browsers and browser versions. | 92% (Based on 37 reviews) |
InternationalizationProvides features that enable business transactions throughout the world. Typical features are multi-language, multi-currency and taxation | 93% (Based on 38 reviews) |