What do you like best?
I feel that 360 is user-friendly and easy to understand. The set-up makes it easy to find specific work orders or work orders related to specific tenants.
What do you dislike?
Not completely familiar with the reporting, the "Help" function did not necessarily assist me with understanding how the reporting works.
Additionally, there was a problem with setting myself up as a full admin upon my arrival at my new company, I had to take over someone else's account to gain access. I am aware 360 does not like users to do this, but I had no other choice. Easier use of adding admins if needed would be helpful.
Recommendations to others considering the product
Discuss thoroughly what your needs are for 360Facility.
Make sure you understand how the reporting work and how to run reports.
Discuss how to set up users.
What business problems are you solving with the product? What benefits have you realized?
I have recently starting working with 360 in terms of work order billing to our tenants. I am still figuring out the reports and how to run them properly. Prior to my current company, I used 360Facility as a user to track progress of work order tickets but did not participate in the billing.