What do you like best?
I started working with the 3CX telephone system since the beginning of my work. It is very easy to install and use through the internet. has a set of characteristics that are improving every day more.
I like it a lot because I can copy the numbers, also see the statistics of the calls.
I take my computer anywhere when I travel and I can make calls only with an internet connection.
It has a very simple to use appearance, the numbers and options are clear.
What do you dislike?
I have not had such important problems with this system. I think it should come configured with the basic options, when I installed I had problems with the audio, I listened to the person, but she did not, the technician when notifying him of this problem went to work in the configuration of the microphone that was not right .
I think you should have the option to record the calls, as well as the possibility of having several calls at the same time.
I would like that when I am not using it, I will leave a predetermined message to the person who is trying to communicate with me.
At the moment of having an unstable connection, the call is dropped, I think it should be retained until the internet connection returns.
Recommendations to others considering the product
I recommend all companies and users who need to make many calls a day, to contract the 3CX service. They will not need large telephone exchanges to make sales and interviews. It is more dynamic because you work directly from the computer.
What business problems are you solving with the product? What benefits have you realized?
Before we used another call system, but it came out very expensive. We tested with 3CX and discovered that it was their license and the price of the call was more economical, in addition to better technical service and updates. It has given us many benefits, since we use the 3CX IP telephone system, we do not need large telephone exchanges to conduct our sales and interviews with clients.