What do you like best?
It is easy to bill time by listing the client/matter, providing a brief description, and time spent. Elite rounds off time and allows you to easily submit diaries in batches. Timers make it easy to account for many different client/matters in each day. Also helpfully reminds you of unsubmitted time from days prior when launching the program.
What do you dislike?
Often will not imput time after the program has been running for a few hours and needs to be refreshed often to function, especially when using timers.
What business problems are you solving with the product? What benefits have you realized?
Accounting for billable time spent on a multitude of client/matter numbers. Providing easy-to-track methods of reviewing time allotted to different clients. Rounds off time in small enough increments to make it possible to account very small amounts of time to a single client, but not small enough to make the hours messy.