We provide premium closed captioning, transcription, subtitling, and audio description services done 100% in the United States. We serve more than 2,000 customers and process more than 7,000 hours of videos each month.
Our goal is to simplify the process by providing a user-friendly account system, flexible API’s, and integrations with a multitude of video players, platforms, and lecture capture systems. We also provide video search plugins and a suite of tools that save time and cut costs.
Implementation is quick, requires minimal training, and can easily be provisioned for additional users and departments at any time. Everything is web-based and there is no software to install.
Our commitment to innovation has led to 8 patents (granted and pending)–all of which focus on making our processes more efficient and less expensive. We have won numerous awards, including the 2016 Reader’s Choice Award for best Closed Captioning Solution.
3Play Media's secure, cloud-based, multi-platform account system provides numerous capabilities for uploading and monitoring job status, downloading captions/transcripts, and editing captions after they have been processed. Our system accommodates large organizations with numerous users and sub-accounts, and allows for flexible billing, operational, technical, and reporting requirements.
We guaranty over 99% accuracy and our actual accuracy rate is 99.6%. We specialize in processing video with highly technical or academic content, poor audio/video quality, diverse speakers, accents, background noise, or overlapping voices. We have developed numerous technologies and trained our staff to achieve the best possible quality under all circumstances.
We offer a wide range of turnaround options, including a 2-hour turnaround for urgent projects. Our measured deadline compliance is over 98%--the best in the industry.