AcademyOcean

(6)
4.9 out of 5 stars

AcademyOcean is an academy builder for SaaS companies designed to engage and educate customers for greater retention and satisfaction.

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AcademyOcean Reviews

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Showing 6 AcademyOcean reviews
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AcademyOcean review by Olivia M.
Olivia M.
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Verified Current User
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"Great app for user onboarding and lead generation"

What do you like best?

What i like most is elaborate UI/UX and ease of use for both admin and learner. It takes literally 10 min to create a new education course and launch it. AcademyOcean is great for educating of current users and as a channel for lead generation - once the course is published, you see the list of learners of a particular course in admin panel. Here's our experience for lead generation - we export .csv file of learners and add them to lead nurturing campaign.

What do you dislike?

No cons as for now! You're doing great job.

What business problems are you solving with the product? What benefits have you realized?

It saves us a lot of time during demos, since we don't have to cover basics and can simply direct people to our Academy to learn how our system works at a time that's convenient to them.

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AcademyOcean review by Ekaterina S.
Ekaterina S.
Validated Reviewer
Verified Current User
Review Source

"A great tool for educating users"

What do you like best?

With this platform, our Customer Success team gets an opportunity not just to teach users how to use our SaaS product but moreover — easily deliver its value.

With rich statistics offered by AcademyOcean, we can track users' activity and assess their engagement in the learning process.

With certification option, we incentivize our users for completing courses.

All in all, I find AcademyOcean to be the perfect solution in terms of user onboarding.

What do you dislike?

Having used this platform for about 6 months, couldn't find any cons so far.

What business problems are you solving with the product? What benefits have you realized?

With this software, we've enhanced the quality of our user onboarding process.

Furthermore, in addition to our educational newsletters and the Knowledge Base, it makes it easier to reach out to far more users.

What Customer Success solution do you use?

Thanks for letting us know!
AcademyOcean review by Igor G.
Igor G.
Validated Reviewer
Verified Current User
Review Source

"Hands down my favorite platform for creating content and generating leads."

What do you like best?

It's easy to create and consume large amounts of content with the academy.

It has analytics which helps you optimize content anytime for better results.

It has user behavior and interests stats which are extremely valuable to the sales department.

What do you dislike?

It's gated content, which means it can't rank organically, but that's the bargain you have to take if you want to generate leads. Plus there are other ways to promote it.

Recommendations to others considering the product

If you're struggling with long content such as white papers or ebooks, this is your solution.

What business problems are you solving with the product? What benefits have you realized?

Lead generation

User onboarding

User education

Content marketing

AcademyOcean review by Executive Sponsor in Computer Software
Executive Sponsor in Computer Software
Validated Reviewer
Verified Current User
Review Source

"Easy to build and beautifully designed Academy"

What do you like best?

I like 2 things the best, the ease to get everything setup and configured and then the attention to user interface and user experience.

What do you dislike?

I would like to be able to add javascript and embed custom HTML.

What business problems are you solving with the product? What benefits have you realized?

We were using Teachable as our academy before switching to AcademyOcean. Teachable had a multi-step signup process because leads and customers could finally get to the course content. AcademyOcean has a very seamless sign-up process and users have a much easier enrollment process.

AcademyOcean review by Andrey K.
Andrey K.
Validated Reviewer
Review Source

"Excellent Platform for Online Courses"

What do you like best?

It's a simple yet powerful product. We've been thinking about creating our own educational solution for the prospects. Academy Ocean was a perfect solution: no prototyping, coding or maintaining just a few steps, and our first course is in the air!

What do you dislike?

Some issues in applying an SSL (https://) certificate applying. Everything else about the Academy Ocean is great.

What business problems are you solving with the product? What benefits have you realized?

Educating a customer is an important part of our marketing

AcademyOcean review by User in Information Technology and Services
User in Information Technology and Services
Validated Reviewer
Review Source

"Irreplaceable tool for anyone working in Sales, Customer Success or Support"

What do you like best?

The ease of creating tailored, customized "Academies" for specific categories of users or even a specific account (if you're trying to land a particularly important account), tracking users' satisfaction rates,

What do you dislike?

A good Academy requires audio-visual materials, I wish it offered some tools that would facilitate recording video tutorials

Recommendations to others considering the product

It is worth spending time getting to know the system, after you do, you'll save countless hours onboarding new customers via a very well designed and professionally looking educational portal.

What business problems are you solving with the product? What benefits have you realized?

Quick onboarding of new and potential customers via customized academies that include text and audio-visual materials.

Kate from G2 Crowd

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