Accenture

(40)
3.9 out of 5 stars

Consulting and Implementation Practice.

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Accenture review by Maria L.
Maria L.
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"Accenture Consulting for Oracle HCM Taleo"

What do you like best?

Accenture's knowledge of the product and potential problems was very evident during the entire implementation process, and they were a great help with numerous issues that came up. We would not have been able to implement the software ourselves, or at least not in the alloted time frame and within budget.

What do you dislike?

Although Accenture is a great company to work with and have the experience and know-how, we would have liked to have spent a bit less on the implementation of this software.

Recommendations to others considering the product

Even though there are other more affordable consulting companies available to help with implementing software, Accenture is a great choice because of how professional and thorough they are. They helped us solve all issues that came up during the entire implementation and were very supportive with all of our follow up questions that we had after.

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Accenture review by Project Team Member in Construction
Project Team Member in Construction
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"Great support from Accenture"

What do you like best?

We really liked how professional and knowledgeable Accenture was during the entire implementation process. We also really appreciated the great support they offered after the go live when we had some additional questions, and they were very responsible and helped us quickly to address the concerns that we had.

What do you dislike?

There isn't anything to complain about, we had a great experience with Accenture. We would be very happy to work with them again. They are a very reputable consulting firm and for good reason. We researched consulting partners before we purchased our CRM system and we were very happy with the choice we made to go with Accenture to help us with the implementation.

Recommendations to others considering the product

After working with Accenture on our implementation, we would highly recommend Accenture as an implementation partner because they are great to work with and can really help guide you through the entire implementation process from start to finish, as well as any follow up questions and concerns you may have after the go live. They really know the products and address all your concerns.

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Accenture review by Project Team Member in Hospital & Health Care
Project Team Member in Hospital & Health Care
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"SharePoint Help"

What do you like best?

I really liked how the consultants were available whenever I needed. They were attentive, in the office, and always helpful with my questions. They walked me through how to use SharePoint (since it can be a bit confusing) and they were patient with my confusion. Every seemed willing to help and knowledgeable. Overall, a great experience with the consultants.

What do you dislike?

I felt like they dragged out the project. They kept trying to show me advanced management techniques that I would not use. I was not the SharePoint Admin and with the continued education, the project went over budget and timeline. They were helpful but a little TOO pushy.

Recommendations to others considering the product

Have your questions and issues spelled out. This is common with a lot of consulting agencies (pushing the timeline), but be stern on what you're looking for, when you'd like it, and any questions. Don't be lenient and know your deadline before.

Accenture review by Demond J.
Demond J.
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"CRM & CMS Consultant work"

What do you like best?

They brought in a full team and each had their own speciality. We stayed on track to meet deadline.

What do you dislike?

I believe we did a lot within the project and it was a big expense. I feel a few things were stretched out. I don't believe everything we got was cutting edge and thinking about tomorrow instead of today. I would like to see them think down the road and not what is going on now. Part of it might have to do with our budget.

Recommendations to others considering the product

Only include those that need to work on your project and cut dead weight. Watch recommendations that extend project that might not benefit the company.

Accenture review by Diane P.
Diane P.
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"A great implementation team!"

What do you like best?

They are very flexible and understand their customers. Willing to listen to what is needed now and how to grow in the future.

What do you dislike?

One of the key things that needs to be identified is key stakeholders within an organization. It isn't really something I would say I dislike other than making sure the correct people are identified at the onset of a project of who should be involved. The other dislike is sometimes the cost. But no matter who you go with, things can get a little over budget when the scope of the project is not tied down early on.

Accenture review by Akhil R.
Akhil R.
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"Accenture as a Consulting"

What do you like best?

The best part about Accenture is that they are very prompt in replying to any queries and also they will give their best in any possible way. Whenever we have raised concerned, accenture has been very good in resolving the issues. The people in the company are very professional.

What do you dislike?

Accenture has helped us in a lot many things, but sometimes there were some issues like some good resources leave the company which happen with everyone so its ok and part of IT world.

Recommendations to others considering the product

Accenture is one of the best firm to work with.

Accenture review by Chris D.
Chris D.
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"Accenture is very knowledgable"

What do you like best?

Understood our needs and were able to address our concerns in a timely manner.

What do you dislike?

Expensive. There are other, more affordable solutions.

Recommendations to others considering the product

If you're looking for a company that knows what they are doing and will be able to address all of your concerns, this is it.

They are a bit on the high side in regard to cost but it's worth every penny.

If they don't have an answer they won't make one up, they will research and get back to you with the correct answers.

Accenture review by Shannon M.
Shannon M.
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"Good for strategy and consulting"

What do you like best?

Ease of use and good support, as well as the most up to date technology

What do you dislike?

Accenture itself was good and helpful, however it was a bit expensive to implement.

Recommendations to others considering the product

Accenture is a great option because of how professional and thorough they are, however they might not be the best choice for smaller businesses as they can be costly.

Accenture review by Project Team Member in Computer Software
Project Team Member in Computer Software
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"They have good technichans... definitively, will work with them again in the future"

What do you like best?

They really seem that know they were doing... they send three full-time consultants for over a month, and the price was good. The training was very good too, with good online and presencial material.

What do you dislike?

At first, they send a very good consultant, and two scholars, for the price of three senior consultants. We talk with them the next day, and they send us the correct proffessionals. They end offering us a bag of support hours for the inconvenience.

Recommendations to others considering the product

Make sure that they send you the right consultors. They have good stuff, but they try to sell scholars as seniors for our Office 365 implementation project. After that, all was fine, they send very proffessional consultors.

Accenture review by Whitney J.
Whitney J.
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"Accenture"

What do you like best?

I like that Accenture has a desktop & a mobile accessibility.

What do you dislike?

It's not easy to deal with their customer service.

Recommendations to others considering the product

It definitely helps to lighten the work load, but their customer service isn't the greatest. Make sure that you have the time and the patience to put forth when moving forward on a project with Accenture, but it's worth it. You get what you give.

Accenture review by Carlee B.
Carlee B.
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"Accenture has great support!"

What do you like best?

Customer servicer is amazing with Accenture. Not having tried any of the competitors, i'm not sure we ever will because their support was amazing. Easy interface to use, and to be honest, it was just nice looking.

What do you dislike?

Really nothing to complain about specifically. User experience wasn't perfect but overall pretty good.

Accenture review by Executive Sponsor
Executive Sponsor
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"The best choice for implementing a chosen strategy or system"

What do you like best?

Accenture works with all the largest companies in the United States and the world. This means that the firm has worked on a problem similar to the problem you may have before and will able to complete the work efficiently and effectively.

What do you dislike?

It is a bit unfair to attempt to develop a strong argument for something that I disliked on this project. Accenture completed the work within the scope of the engagement. The engagement was completed on-time and within budget.

Accenture review by Project Team Member in Retail
Project Team Member in Retail
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"Accenture Review"

What do you like best?

My consultant and I got a long great. It is this kind of dynamic that makes a project successful.

What do you dislike?

The cost of an Accenture deal is so expensive. It was tough negotiate a great deal for our contract.

Recommendations to others considering the product

Make sure you have a clear project timeline. You don't want to get stuck on a project that drags out forever and then you need to either go it alone after your contract ends or end up paying big money to extend.

Accenture review by Tella J.
Tella J.
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"Accenture"

What do you like best?

Very knowledgeable about process, professional, and very flexible

What do you dislike?

Not much to complain about as they appear to be very knowledgeable about everything we needed

Accenture review by Analyst/Journalist in Media Production
Analyst/Journalist in Media Production
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"Accenture is an accountable, dependable partner"

What do you like best?

The best part of working with Accenture was gaining the insight we needed for a bigger project. We simply didn't have the time or internal resources to gather this kind of information. Once we partnered with Accenture, we got what we needed.

What do you dislike?

As of now, nothing. Accenture met our demands and needs. They were responsible and reliable.

Accenture review by Project Manager in Internet
Project Manager in Internet
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"Accenture IT Consulting"

What do you like best?

The job got done. Consultant was effective and efficient during deployment. My team was satisfied with the results

What do you dislike?

As much as I am glad the job got done, working with the consultant was an overall neutral experience. Consultant seemed to be ambivalent about the company. Consultant consistently appeared overworked with other concurrent projects.

Accenture review by Partner in Government Administration
Partner in Government Administration
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"Good company sounds model"

What do you like best?

It was a relatively short project spanning a year. They worked with shine of our internal staff was wellman to define reporting requirement needs

What do you dislike?

For some of the indicators it felt extremely quick and dirty and the data quality was poor. Had to redo then after they left.

Accenture review by Analyst/Journalist in Higher Education
Analyst/Journalist in Higher Education
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"Accenture review"

What do you like best?

Accenture is very knowledgeable. They bring not only knowledge and expertise but methodology to ensure the project is a success.

What do you dislike?

Accenture can be pretty expensive but I imagine other companies in the same line of work can be quite costly too if not more.

Accenture review by Project Team Member in Oil & Energy
Project Team Member in Oil & Energy
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"Vast experiences with ERP Implementation"

What do you like best?

Knowledgeable staff, prior experience with project implementation/change management, offshore resources enabling cost effectiveness and overnight job processing ,

What do you dislike?

Overall project implementation costs are still high. Some change management processes were very time consuming and hard to see the value at the end.

Accenture review by Project Team Member
Project Team Member
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"Amazing Companie"

What do you like best?

Broad socioeconomic benefits for the employee, model of diversity and inclusion for people, mutual respect, opportunities for extension and growth, excellent place to work

What do you dislike?

Nothing, is a great company worldwide, excellent place to work

Recommendations to others considering the product

Nothing, is a great company worldwide

Accenture review by Venkata Subbarao B.
Venkata Subbarao B.
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"Very good high end consulting"

What do you like best?

Their consulting team is one of rthe best

What do you dislike?

their high rate card makes not accessible to easy

Recommendations to others considering the product

thought leadership is at its best

Accenture review by Project Team Member in Computer Software
Project Team Member in Computer Software
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"Good and bad. Lot of scope for improvement:"

What do you like best?

Best Knowledge and industry expertise when you have the resources appointed on-site.

What do you dislike?

Experienced a lot of need for improvement with Off-line resources w.r.t communications, tech abilities, coordination challenges repeatedly continuously.

Recommendations to others considering the product

Recommended for new implementations with at-least 25% of the resource onsite only.

Accenture review by Project Team Member in Building Materials
Project Team Member in Building Materials
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"Very helpful"

What do you like best?

How easy it was to get a person to speak with

What do you dislike?

Nothing! I thought everything was run very well.

Recommendations to others considering the product

I really enjoyed working with them and they had great insight into our new software that I truly did not understand.

Accenture review by Project Team Member in Construction
Project Team Member in Construction
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"A great solution, especially if you want a strong customer support crew along the way. "

What do you like best?

The customer service department was great!

What do you dislike?

It took quite a long time to get started, and it's a little more pricy than other solutions, but paying a bit more for good customer service is always a plus!

Accenture review by Project Team Member in Publishing
Project Team Member in Publishing
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"great"

What do you like best?

OUr consultant was accessible when we needed them and provided us with the information we needed to make informed decisions

What do you dislike?

We are a small firm, with a small budget it was pricey but ultimately worth the investment

Accenture review by Project Team Member in Information Technology and Services
Project Team Member in Information Technology and Services
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"Overall good company"

What do you like best?

They are a well-respected and well-known company.

What do you dislike?

Nothing in particular comes to mind. We had no issues with them.

Recommendations to others considering the product

Be prepared to do your homework, and be prepared to have your product implementation and rollout properly planned.

Accenture review by Analyst/Journalist in Non-Profit Organization Management
Analyst/Journalist in Non-Profit Organization Management
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"Professional and Satisfied"

What do you like best?

They have professional approach and plan the tasks well in advance

What do you dislike?

While handover you may not receive all documents as resources would have changed and documents misplaced

Accenture review by Tom L.
Tom L.
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"Pricey but not a bad organization"

What do you like best?

Knowledgeable, friendly consultants who seemed to have a fairly good handle on business processes and the change management that was required to implement new systems.

What do you dislike?

Rates were a little bit high and because of the way the company is structured they're more likely to be interested in working with large enterprise organizations than when SMBs.

Recommendations to others considering the product

Accenture is another typical "Big 4" consulting company. Their rates are going to be a little bit high and just like any other big organization, they'll have some good consultants and some bad consultants, but they also have a lot of resources at their disposal to help drive projects to completion quickly. Like I mentioned above, if you're a small or mid-sized company, their rates will probably be out of your range.

Accenture review by Project Team Member in Financial Services
Project Team Member in Financial Services
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"Accenture Implementation Provider"

What do you like best?

They were very knowledgeable and great to work with

What do you dislike?

Nothing disliked all was good as they met all our needs.

Accenture review by Executive Sponsor in Professional Training & Coaching
Executive Sponsor in Professional Training & Coaching
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"Flexible Behemoth"

What do you like best?

Responsive for a large company.

Flexible when needed.

What do you dislike?

Can sometimes give the perception that they are hiring smarter people than they really are. Don't get me wrong, there are some awesome Accenture people I have worked with and some fantastic execs. But when you get down to the guy who is going to turn up and do your work, there can be big jump.

Accenture review by Lori H.
Lori H.
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"Teamwork"

What do you like best?

Accenture understands our business very well.

What do you dislike?

In some cases they know our business and processes better than we do.

Accenture review by Anthony d.
Anthony d.
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"Microsoft Dynamics Consulting experts!"

What do you like best?

Great features for microsoft dynamics consulting.

What do you dislike?

Expensive, not always worth the price for service.

Accenture review by Partner in Computer Software
Partner in Computer Software
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"Accenture - SFDC Implementation expert"

What do you like best?

Accenture brought a tremendous amount of expertise and passion to our implementation project.

What do you dislike?

When the project ended we did not have the level of expertise internally that we would have liked.

Accenture review by Project Team Member in Newspapers
Project Team Member in Newspapers
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"Consulting company that puts its own profitability above customers needs"

What do you like best?

Massive reach and width/depth of technological and business expertise, has a deep bench and can put people on premise very quickly. Has some really good people with serious business knowledge and know how.

What do you dislike?

You will pay dearly. Routinely puts it's own profitability above needs of customers. Will throw 10-20 people on a project and bill all of them at a high rate, but more than half the team will just be getting their feet wet in the consulting business.

Recommendations to others considering the product

I used to work here and I will never forget what a more experienced consultant told me - "Accenture's primary goal is to get in to a company, start billing and keep billing until they throw us out". Sometime they do good work, but I never felt that they did business in an ethical way.

Accenture review by Mike S.
Mike S.
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"I've worked along side Accenture on multiple occations"

What do you like best?

They've got lots of resources to through at a problem. Usually very smart and very driven to help you through your project. They usually bring a high level of expertise.

What do you dislike?

Just like any other consulting firm like them, they are expensive and like to try get in and stay in with an organization. They will steer a project in a direction that makes more sense for them than meets the customers needs.

Recommendations to others considering the product

Really a firm for large organizations who are going to spend a lot of money. For smaller projects, look at the smaller consulting firms.

Accenture review by Eugene C.
Eugene C.
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"Global heavyweight strategy / tech consulting and outsourcing firm for Global 500 companies"

What do you like best?

Accenture was a key strategic implementation partner for me in the past on several Global 500 accounts. They are well-penetrated into the C-suite and their partners are strong in strategy and sales. They can deploy large teams to tackle big problems.

What do you dislike?

Projects need to be a certain size for Accenture to make sense as a partner.

Recommendations to others considering the product

Make sure you work with their practice leaders and partners in structuring a project -- they may be willing to risk-share and you should explore that.

They're less well-known for strategy than tech outsourcing, but don't count out their strategy group!

Accenture review by Project Manager in Computer Software
Project Manager in Computer Software
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"Knowledgable bur Pricey"

What do you like best?

Accenture is a good firm to work with, especially on very large projects. They have a plethora of knowledge in house and they will bring it to the table.

What do you dislike?

Extremely costly, so if you want to work with them, be prepared to pay.

Recommendations to others considering the product

Accenture can help you out significantly, but the cost is very large. They are great with mission critical and high visibility projects.

Accenture review by Project Manager in Management Consulting
Project Manager in Management Consulting
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"Consumer Review"

What do you like best?

Personal attention

What do you dislike?

Not willing to work with very small companies

Recommendations to others considering the product

Get results and pricing up front. Have a measurable contract.

Accenture review by Project Team Member in Marketing and Advertising
Project Team Member in Marketing and Advertising
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"attended a workshop "

What do you like best?

the speaker's knowledge attention to questions and answer, the customization of the company's service to individual situation

What do you dislike?

nothing

Recommendations to others considering the product

yes

Accenture review by Partner in Internet
Partner in Internet
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"Accenture"

What do you like best?

Breadth and Experience

What do you dislike?

Rate Structure

Recommendations to others considering the product

No one ever got fired for hiring Accenture. Can provide outsourcing or pure consulting

Kate from G2 Crowd

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