Response from Bri Adams of AcctTwo
Thank you so much for taking the time to review AcctTwo and Intacct. I appreciate your detail and your recommendations to others considering using AcctTwo or Intacct. Let me say that I agree with you: we know the software, but you know your business, and collaborating on both areas of knowledge is vital during the implementation process.
I am a new resource for you at AcctTwo and my purpose as Customer Success Manager is to do everything I can to give you an amazing experience. I take your suggestions and likes and dislikes, and I try to improve the way we do things. I'd be grateful for an opportunity to speak with you to learn more about how we can learn from your experience with us and make it right. I'd also love the opportunity to find ways that you and your team CAN reap the benefit of our software.
I'm also here to act as a main contact for you at AcctTwo, so when you need anything at all, I can help. Please contact me at firstname.lastname@example.org. I would love to connect and learn more about you and your experience so far with us.
Thank you again and I look forward to speaking with you soon,